Subscription management moves into the chat. With the Skio integration, shoppers can pause, skip a shipment, or cancel a subscription without leaving the conversation — Swishy authenticates the customer and executes the change through Skio.
Fewer support tickets, fewer hard cancels. Because Swishy handles the request in context, it can also offer a skip or a pause before a cancel — the same save flow a great CX agent would run.
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