Updates
What's new
Every release, new channel, and improvement to the Swishy AI seller.
- AI personalizationQuizzesJuly 26, 2026
AI quizzes — personalized buying paths that convert
Swishy now generates personalized quizzes for shoppers, built from a brand's chat history and product data.
Read update → - Voice inputVoiceJuly 12, 2026
Voice mode — shoppers can now talk to Swishy
Shoppers can tap the mic in the chat and ask for anything by voice instead of typing.
Read update → - PerformanceBenchmarkJuly 4, 2026
Benchmark: Swishy lifts add-to-cart by at least 15%
Across a sample of 10,000+ shoppers on multiple stores in different niches, Swishy increased add-to-cart rate by 15% or more.
Read update → - SubscriptionsSkioJune 28, 2026
Skio integration — subscribers manage plans in chat
Swishy now talks to Skio, so subscribers can pause, skip, or cancel their subscription right inside the conversation.
Read update → - Reviews & trustTrustpilotJune 15, 2026
Trustpilot ratings and reviews in the sales flow
Swishy pulls Trustpilot ratings and reviews and quotes them at the exact moment a shopper hesitates.
Read update → - ReviewsKlaviyoJune 2, 2026
Klaviyo Reviews as sales arguments
Swishy now pulls product reviews from Klaviyo Reviews and uses them as arguments inside the dialog.
Read update → - FulfillmentShipBobMay 21, 2026
ShipBob integration — 'where is my order?' answered in chat
Swishy sees ShipBob order status and replies to 'where is my order?' directly in the conversation.
Read update → - CheckoutCartMay 16, 2026
Add to cart right inside the chat
Shoppers can now add products to their cart without leaving the Swishy conversation.
Read update → - Support handoffZendeskMay 9, 2026
Zendesk handoff with full context
When a request is too complex, Swishy hands the conversation to a live agent in Zendesk — with the full context preserved.
Read update → - Deep syncShopifyApril 27, 2026
Deep Shopify sync — catalog, inventory, and carts
Swishy now reads live Shopify data — full catalog, variants, inventory, and cart state — so recommendations and checkout are always accurate.
Read update → - Photo reviewsLooxApril 20, 2026
Loox integration — photo reviews as social proof
Photo reviews from real customers now surface in the dialog as social proof, at the exact moment they matter.
Read update → - UGC rightsInstagramApril 16, 2026
Instagram: creator & influencer UGC pages
Generate a rights page for a recurring UGC creator or influencer — legally clear content usage plus automatic ingest into Swishy.
Read update → - New programConversion LabApril 11, 2026
Conversion Lab is live
A free 30-minute funnel teardown with a Swishy strategist — real data, concrete recommendations.
Read update → - App Store launchShopify AppApril 5, 2026
Swishy Shopify App is live
One-click install from the Shopify App Store — Swishy AI seller connects to your store in a couple of minutes.
Read update →
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